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Customized Service Contract
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740 392-9246 or 877 392-9246 | service@ecr.net


	How many computers do you have? This is your Monthly Base Charge 1-3 ($49/month) 4-6 ($69/month) 7-10 ($99/month) 11-15 ($149/month) 16 or more ($199/month)


	How many dedicated Windows servers do you have? 0 1-2 ($20 addtl w/ Server Maintenance Option) 3+ ($40 addtl w/ Server Maintenance Option)


	How quickly would you like us to respond to calls? Standard Response: One pre-scheduled visit per month Emergencies are charged as per-incident work Speedy Response: within 24 hours ($10 addtl.) One pre-scheduled visit per month PLUS: Emergency Response within 1 business day Emergency Response: within 8 hours ($30 addtl.) One pre-scheduled visit per month PLUS: 8-Hour Emergency Response within the business day Instant Response: within 2 hours ($50 addtl.) One pre-scheduled visit per month PLUS: 2-Hour Emergency Response within the business day


	Which of these services would you like to be provided? Standard Services: (included in all plans) Fix any specific complaints Disable spyware/virues (full removal not included) Check for Hard Disk errors Check for Memory failure Delete Temporary and Junk files Test Internet connectivity (if applicable) Server Maintenance not included Physical Cleaning (10% of monthly base charge.) Includes dusting of internal components, keyboards and mice. Tutoring and Advice ($10 addtl.) Includes answering questions and basic instruction. Full Virus Scan and Removal (20% of monthly base charge.) Includes complete scans for and removal of viruses, if present. Full Spyware Scan and Removal (20% of monthly base charge.) Includes complete scans for and removal of spyware, if present. Server Maintenance (Depends on number of servers selected above.) Standard Service plus: Server Backup Confirmation Windows Active Directory Administration Hardware Installation ($10/month) Covers the time and labor for installation of parts and equipment Does not include cost of parts Service is charged per-incident without this.


	What level of Network Support do you need? Basic Network Maintenance (included in all plans) Standard Network Maintenance ($10 addtl.) Includes Basic Maintenance, plus: Creation and Repair of patch cables Installation and programming of switches and routers Advanced Network Maintenance($50 addtl.) Includes Basic and Standard Maintenance, plus: Running, installation and termination of network drops


	Disclaimers Service available in the Knox County, Ohio area only, or in other areas at discretion of management. Any service you require that is not covered by the items you have selected above is billed per-incident. For details of these charges, see our Services page. The items, information, services, and prices listed on this page are for estimation purposes only and may not reflect the items, information, services, and prices actually available. The items, information, services, and prices listed on this page are subject to change without notice. Nothing on this page may be construed as a warranty, affirmation, or promise of any product or service.


	Ready to get your final quote? Just fill out the items below, and we will contact you to discuss the details. Your Name Company Name Street Address City State Zip Code Telephone Number E-Mail Address Check here if you would like to receive a copy of this in your e-mail.

Your Contract Estimate: